Student Consumer Information

Student External Complaint Process

A student may file directly with relevant Accreditation, State, and Federal agencies that investigate discrimination/harassment charges in addition to utilizing this internal procedure.

An external complaint must be filed directly with the agency.

Accreditation Agency:

Middle States Commission on Higher Education
3624 Market Street
Philadelphia, PA 19104
(267) 284-5000

State Agency:

Division on Civil Rights
NJ Department of Law & Public Safety
Newark Regional Office
31 Clinton Street
P.O. Box 46001
Newark, NJ 07102
(973) 648-2700

Federal Agency:

United States Equal Employment Opportunity Commission (EEOC)
National Call Center 1-800-669-4000
Newark District Office
Gateway Center
Newark, NJ 07102
(973) 645-6383

Resources for Military Students, Veterans, and Their Dependents

Military Students using TA benefits and Military Dependents using MyCAA may contact the Military OneSource Postsecondary Education Complaint System.
Montgomery or Post 9/11 GI Bill recipients may contact the Department of Veterans Affairs.
Federal financial aid (e.g. Pell Grant) recipients may contact the Department of Education: ComplianceComplaints@ed.gov.
Private student loan recipients may contact the Consumer Financial Protection Bureau.