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Center for Retention & Completion  (CRC)

Advisement and Success Coaching

Empowering Students to Succeed


Continuing Students
Steps to Success

Continuing Students

Welcome Back! As a continuing student, this is a very exciting – and sometimes challenging – time. You know from experience that being successful and meeting your goals takes a thoughtful balance of life, work, and school. The CRC Student Success team is here to assist you every step of the way on that pathway to completing your degree or certificate.

Next Steps

To help ensure a smooth transition to your next semester, be sure to read all the information and follow the directions provided here and on our website. If you’re a continuing student who has been here at least one semester, following these outlined steps ensures that you’re doing all you can to maintain academic success.



Your MYMERCER PORTAL contains your MercerMail (email), financial information, class schedule, grades, faculty advisor, success coach, and other information. Visit to access your portal. Mercer email is the main form of communication. Check your email everyday for important updates.

MyMercer Login Page

Each Semester

CHECK your demographics (address, phone number) and major in your MyMercer Portal and Self-Service Student Planning to verify the information is accurate. If changes are needed, complete the Demographic Change form and bring the completed form to the Virtual One Stop.

REVIEW your program requirements and the course pathway for your major. Use the Self-Service Student Planning Progress tab and the online catalog page.

DEVELOP an academic plan with your faculty advisor based on your program's course pathway.

ADD courses to your Student Planning Timeline and update each semester to determine your pathway to graduation.

REGISTER for classes by the indicated due dates each semester on Self-Service Student Planning. The CRC Student Success Team – an advisor or success coach – can help.

ACCESS the Academic Calendar on MCCC’s website. Verify important dates.

DISCOVER campus resources to assist with academic and career-planning success and make connections to campus life.

MEET with your division success coach to review your progress, and create and update your Success Plan. For personalized attention, please schedule an advisement session.

Center for Retention and Completion


  • PRINT your class schedule (found in the Self Service Student Planning portal)
  • IDENTIFY each class modality (in-person, online, remote, hybrid). If a class is in-person or hybrid, know the classroom locations.
  • READ the syllabus for each class. If you have questions, ask your instructor.
  • OBTAIN required technology, books, websites, study aides, software, and other supplies. Find this information in your Blackboard class shell or ask your instructor.
  • ATTEND a Blackboard Training Session. Check Blackboard for dates.
  • VIEW the Student Success Video Series for helpful success strategies.

Financial Obligations

  • FILE the FAFSA by the indicated due date.
  • CHECK Financial Aid Self-Service for outstanding financial aid documentation.
  • PAY for classes or CREATE a Payment Plan by the due dates (if you don't have a FA Award). This can be done through your MyMercer portal.
  • ASK for help in a timely manner with all financial issues.


Prior to Final Semester

  • COMPLETE degree evaluation/audit with your faculty advisor to ensure that all program requirements are met, so that you’ll be eligible for graduation.
  • REGISTER and PAY for your final semester.
  • AUTO-GRADUATION is the current procedure at Mercer. No graduation application is required. Inform the Student Records office if you don't wish to graduate.
  • PREPARE to celebrate and walk down the aisle to receive your diploma!