Leadership Skills

Benefits for the participants:

• Utilize decision making tools in the management of subordinates and relationship building with customers
• Understand how to develop and mentor staff
• Interpret and communicate their organization’s mission and vision
• Use strategies that will enable their team to take a proactive approach toward change

Course Description:

Leadership derives from character. This refers to the strengths of a manager to collaborate willingly, to adapt quickly, and to persevere in uncertain situations.

The differences between leadership and management are striking. A manager is promoted into a position. A leader has to develop the role of influencing and inspiring others to execute a plan.

This workshop will provide specific methods for succeeding as a leader, including how to set the right goals, communicate ideas, and deliver results.

Today’s workforce responds to leadership that follows a coaching or mentoring model.

To examine this model more fully the participants will evaluate various decision-making processes for managing relationships, internally and externally, for greater impact.

What You Will Cover:

• Basic Principles for a Collaborative Workplace
• Establishing Performance Expectations
• Motivation
• Developing Job Skills
• Giving Feedback
• Taking Corrective Action
• Managing Change
• Delegation
• Insight and Action

Course Hours:
8 to 24 hours (one to three day formats)