Can I use an e-mail client, such as Outlook Express, to read my MercerMail?
1. How do I get a MercerMail account?
If you were enrolled in at least one credit class at MCCC for the Spring 2008 semester and/or registered for a Summer 2008 class before March 25, 2008, you already have a MercerMail account set up for you, and may access it immediately through the MercerMail introduction page.
Otherwise, you will automatically receive your MercerMail account when you register for at least one credit class at Mercer County Community College.
2. What features are available in the MercerMail system?
Web-based access to e-mail allows for easy access from any computer with Internet access and a web browser. Integrated e-mail features include spell check, folder functionality and rule management, configurable e-mail filters, incoming and outgoing virus scan, and an anti-spam mechanism. There is also an instant messaging window right in the e-mail browser. There are no banners or advertisements. A full 2 Gigabits of storage allows you to store more messages and documents.
Personalized Start Page allows easy access to your inbox, calendar, and documents. Plus, you can add a lot of tools and fun free stuff to your page.
Google Calendar allows you to organize your schedule and share calendars with others including anyone having a non-Mercer Gmail account and calendar.
Google Documents allows you to store, access, and share documents from anywhere with an Internet connection.
3. When will my new MercerMail account be available?
If you were enrolled in at least one credit class for the Spring 2008 semester and/or registered for a Summer 2008 class before March 25, 2008, you may access your MercerMail account immediately through the MercerMail introduction page.
Otherwise, a new MercerMail account (accessible through the MercerMail introduction page) will automatically be created for you within approximately 7 days after you have registered for at least one credit class at Mercer.
Your MercerMail account will remain active and will only expire after 4 consecutive Spring and Fall semesters in which you have not registered for any credit classes.
4. How do I access my MercerMail account?
MercerMail is available from anywhere you have access to the Internet and a web browser. You can access your e-mail from the MercerMail link on MCCC's home page at www.mccc.edu. You can also access mail by logging in through your student portal and following the provided e-mail link, or by clicking here.
5. How do I find my assigned e-mail address, user name, and password for MercerMail?
Refer to the "Your MercerMail Account" presentation on the MercerMail introduction page.
6. Where can I get help using the Google Applications?
Go to the Google Apps Help Site for frequently asked questions updated daily by Google product experts, tutorial videos of key features, user-interface screenshots, active discussion groups, and more.
In the unlikely event you are unable to find the information you need from Google's Help Site, you may submit a request for assistance from MCCC.
7. What do I do if I am unable to log into my MercerMail account?
Submit a request to have your username verified and your password reset.
8. Can I use any password I want?
Your initial password is set to your birth date in yyyymmdd (YearMonthDay) format. For example: February 13, 1980 would be 19800213. After first accessing your account, you will be instructed to enter and use a new password of your choosing -- any combination of letters and numbers, but at least six (6) characters in length.
9. What if I forget my password?
You can submit a request to have your password reset.
10. How do I use Gmail?
Google has provided tutorials of the Gmail system (see Gmail Tour) with clear instructions and explanations of all the included features.
11. How long can I use my MercerMail account? Will I lose all of my e-mail at the end of every semester?
All students who register for a credit class at MCCC are provided an e-mail account that will remain active after each semester. Your account will only close with MCCC after 4 consecutive Spring and Fall semesters in which you do not register for any credit classes.
12. Am I required to use my MercerMail account?
Utilizing your MercerMail account guarantees that you will receive notices and messages sent by Mercer County Community College.
It is up to the individual user to decide whether or not they would like to use the web interface through Google with all of the included features or simply have all e-mail arriving at their MercerMail account automatically forward to another personal e-mail account (Yahoo, Hotmail, AOL, etc.). If you prefer to have your MercerMail forward automatically, please refer to the instructions below.
13. Can I forward my MercerMail to my personal e-mail account (Yahoo, Hotmail, AOL, etc.)?
Gmail lets you automatically forward incoming mail to another address, if you'd like. Here's how:
- Log in to your Gmail account.
- Click Settings at the top of any Gmail page.
- Click Forwarding and POP/IMAP tab along the top of the Settings box.
- Enter the e-mail address to which you'd like your messages forwarded.
- Select the action you'd like your messages to take from the drop-down menu. You can choose to keep Gmail's copy of the message in your inbox, or you can send it automatically to All Mail (archive) or Trash.
- Click Save Changes.
You also can set up filters to forward messages that meet specific criteria. You can create 20 filters that forward to other addresses. You can maximize your filtered forwarding by combining filters that send to the same address
14. Can I use an e-mail client, such as Outlook Express, to read my MercerMail?
You can set up your preferred e-mail client to send and receive MercerMail. Please refer to Google's IMAP overview and setup assistance or POP setup assistance if you prefer to check your e-mail on multiple devices using an e-mail client.
